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Director of Marketing Roy Sexton authors "Tech Thoughts From a Long-Time Marketer in a First-Year Role" for Legal Marketing Association's Strategies Magazine

August 7, 2018

As authored by Kerr Russell's Director of Marketing Roy Sexton for the Legal Marketing Association's Strategies Magazine - excerpt from "Tech Thoughts From a Long-Time Marketer in a First-Year Role" ...

It may seem counterintuitive, but you must budget for consulting advice, and you must push back if your firm is unwilling to let you enlist the virtual aid of experts on areas where you may be deficient. It’s tempting to try to be all things to your firm, but you can’t. You will fail, and when you fail they fail.

It is crucial to my success to stay in contact with fellow legal marketers as well as service providers in our industry. You need to stay on top of the latest and greatest in technology solutions, measurement, outreach, etc., and, for me, maintaining my professional network is a great way to do so. I have some consultants I’ve known personally and professionally for years ― people I met at my very first LMA conference. Consequently, I trust their counsel.

Know what you don’t know, and be transparent about that. Part of your value to your respective organizations may be in giving them access to consultants and resources you have gathered over the years. For me, I lean heavily on CRM, web/digital and measurement experts, and, as appropriate, have them take on engagements with the firm.


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